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opened box
09-07-2013, 04:53 PM
Post: #1
opened box
i know we have been told a million times to not open the boxes... silly me... so is an opened box a totally ruined box forever?
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09-07-2013, 09:42 PM
Post: #2
RE: opened box
No. Go to your pedigree page here on the site and find the kitty there. Copy the ID number and submit a support ticket with the number. They will send it back to you.

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09-07-2013, 10:39 PM
Post: #3
RE: opened box
The box you opened, though, is, yes, "ruined forever". File the ticket and they'll send you a replacement copy. Before they do that, to avoid confusion and future error, delete the pieces and parts of the opened box.
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09-08-2013, 12:14 AM
Post: #4
RE: opened box
Just remember the "Pandora Rule" - never open a closed box.

Sorry, your cat is destroyed permanently. Go to the "Support" tab at the top of this page and open a ticket with as much relevant information as possible to gain an identical replacement.

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09-08-2013, 02:13 AM
Post: #5
RE: opened box
Never fear KittyCatS has the best support and they will be able to help you replace your boxed kitteh!! Although I would NOT delete anything until you receive your repaired box back. Just in case the Support Team needs the pieces or parts for any reason.

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