+- KittyCatS! Community Forum (https://kittycats.ws/forum)
+-- Forum: KittyCatS Forum (/forumdisplay.php?fid=3)
+--- Forum: Support Questions??? (/forumdisplay.php?fid=34)
+--- Thread: Creating Support Ticket Issue (/showthread.php?tid=38577)
Creating Support Ticket Issue - Piper Rowley - 09-02-2023 11:13 AM
I can't create a new ticket to retrieve outdated cats that won't update with the updater.
Yeah, totally didn't know where else to address this issue. I've tried several times.
RE: Creating Support Ticket Issue - Tad Carlucci - 09-03-2023 07:17 AM
The Support button at the top of every page should take you to a form to fill in.
Leave the cat ID field blank if you have multiple cats and list all the IDs in the body of the message.
They're good about getting to the requests quickly.
RE: Creating Support Ticket Issue - Charlotte Bloodrose - 09-03-2023 08:12 PM
It's still not working
RE: Creating Support Ticket Issue - Tad Carlucci - 09-04-2023 07:02 AM
Works for me.
RE: Creating Support Ticket Issue - Piper Rowley - 09-08-2023 12:11 PM
Ok. Support contacted me through SL. It was a cookie thing. Cleared them and closed the browser and was able to submit the ticket.
Thank you KittyCats Resident!
I was away on a trip so sorry it took me this long to respond.