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Did Not Receive Purchase of Food and Get Well - Printable Version

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Did Not Receive Purchase of Food and Get Well - Faye Skydancer - 05-23-2019 09:03 AM

Hi everyone. This morning I did not receive my purchase of the food or get well vitamins. Is there a way for me to have them resend my purchases in-store? I could not find a terminal for that. Thanks for any help. I've opened up a ticket as well but they seem to be mostly for the cats as the ticket asks for an id number. Has anyone else had this happen?


RE: Did Not Receive Purchase of Food and Get Well - HikariItsumo Resident - 05-23-2019 11:50 AM

Ticket's the way to get non delivered items redelivered.
You have to add the transaction history from the sl website and can swap the cat's ID bit.


RE: Did Not Receive Purchase of Food and Get Well - Faye Skydancer - 05-23-2019 02:30 PM

(05-23-2019 11:50 AM)HikariItsumo Resident Wrote:  Ticket's the way to get non delivered items redelivered.
You have to add the transaction history from the sl website and can swap the cat's ID bit.

Ok, thank you!